Willowdale Business Improvement Area (BIA) is currently seeking an Executive Director

The Director is accountable for providing efficient and effective leadership for all of the activities of the BIA. With a key focus on strategic direction and oversight, the Director oversees operations of the organization, and the development and delivery of all programs and initiatives with the assistance of additional staff to be hired. The Director’s activities include supporting the continuous improvement of the Yonge Street corridor from the 401 north to Bishop, one block north of Finch. This northern section of the most popular main street in Toronto will ideally reflect a varied vibrant, successful business and residential zone, a place to work, live, shop, and access entertainment for business owners, property owners, and the public at large. It’s mission over the next 5 years is to ensure that the planned Reimagine Yonge project is implemented with the least impact on businesses and at the same time taking advantage of the opportunity to enhance and revive this stretch of Yonge Street. 

The newly established business levy is the operating budget of the Willowdale BIA. Comprising numerous blocks of prime office, retail, restaurant and entertainment, representing more than 1,800 individual business members, the Willowdale BIA is one of Toronto’s largest business improvement associations. The Executive Director is a non-voting member of the Board of Directors and reports directly to this body. This role has three core areas of focus: 1. Leadership and Strategy 2. Relationship Management 3. Governance and Oversight of Operations. The Director is responsible for developing strategies and providing direction for execution that serve to ensure the continuity of the Willowdale BIA as an effective contributor to the business improvement of this section of Yonge Street. As such, the Director is expected to lead the development of multi-year strategic plans for the Board’s approval based on the needs of the members, trends, and the educated projections of the future business and financial requirements of the Association. The Director, therefore, not only oversees the delivery of programs and projects in the short term, but also provides guidance and often leadership to the Board on strategy, tactics, best practices and policy development. 

The Director will predominately work from the BIA Office and in the business community meeting with BIA members. The Director’s responsibilities include, but are not limited to the following: 

  • Implement programs and policies as approved by the Board of Directors
  • Manage staff and contractors
  • Deliver efficient administrative support to the BIA Board of Management
  • Establish, encourage and maintain positive, constructive and proactive relationships with the BIA members and non-members whose actions can impact the BIA
  • Act as the primary contact for inquiries from BIA membership, City of Toronto and the local community
  • Develop an annual budget and operating plan in collaboration with the Board of Directors

Qualifications/Experience and Preferred Skills

  • University degree in one or more of the following: Commerce, Urban Planning, Business, Government Relations or experience in similar fields
  • Progressive management experience either in an applicable business field, non-profit or municipal-focused organization
  • Proven track record for implementing change and successfully carrying out initiatives
  • Knowledge of leadership and management principles
  • Experience dealing with municipal government
  • Professional experience working with small businesses i.e. restaurants, retail as well as office sector
  • Experience with budgeting and financial reporting
  • Experience organizing large scale public events preferred
  • Professional experience in digital and/or traditional marketing
  • Additional language skills an asset i.e. Mandarin, Cantonese, Korean
  • Proficiency in the use of computers for word processing, financial management, email, and social media marketing and communication
  • Self-starter able to work with minimal supervision
  • Strong Communication, administration, organizational and time management skills
  • Proficient in Microsoft Office (Word, Excel, Adobe, PowerPoint etc.)

Work Schedule

  • Office hours are 40 hr. per week however hours are flexible and will change to suit weekends and evenings when required during events, festivals, networking activities etc.


  • Commensurate with experience: range $85,000 – $100,000

How to Apply:

Tell us why you are a good fit for this position, email your resume and cover letter to chair@willowdalebia.com. Deadline for applications is Wednesday, April 5, 2021 at 4:00pm.

Resumes will receive immediate attention. Expected start date for this position is May 17, 2021.

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